The Tax Preparers that worked in my questions, claimed to have between 7-17 years of experience. I didn't know what to expect, but they really take the time needed to answer the questions, even some complex ones. For any question I had, I could open a chat window and after 3-15 minutes, a Tax Preparer answered. Also, she didn't put any pressure or try to sell anything. I found her to have a good professional experience (6-10 years). But she told me that I could do it on Turbotax Live and consult with the Tax Preparers anytime. I had to handle a special case that she said they couldn't handle in Turbotax Full Service. We discussed my general situation on the phone, as I'd do with any other tax preparer (she didn't ask for any amounts, nothing that wasn't needed for our discussion). I signed up to Turbotax Live Full service, and next day, a Tax Preparer (not a CPA) called me (10 minutes late, but it's ok). Here's my experience (very positive, congratulations to Turbotax!):
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |